WASHINGTON — The Department of Veterans Affairs returned a feedback survey to Staff Sgt. Michael Gillespie on Tuesday, noting “More evidence is needed before we can process your feedback.”

“It’s frustrating,” said Gillespie, a retired soldier who was dissatisfied with the way the VA processed his disability claim. “I had to deal with them for four years before they rated me at negative-50 percent, saying I was too healthy! Now, they are garnishing my paycheck, and I'm going to be out on the streets any day if this isn't cleared up!”

Gillespie isn’t the only one who received notice of an issue with their feedback survey, as many other recently retired or separated servicemembers found similar notices in their mailboxes.

The documents were written in the manner of a form letter, and they all say pretty much the same thing:

“We can only improve our service with your feedback. However, a one-star rating requires a review by at least two US Census Bureau auditors, and due to the work being don…