VA Outsources Call Centers To North Korea

WASHINGTON — Due to reports of excessive wait times and crisis calls being sent to voicemail, VA officials announced they are outsourcing all of their call centers to North Korea effective immediately. According to VA spokesperson Lydia Ostin, the People's Republic had the most competitive bids for the project and no lead time to implement. She was also reassured by North Korea's project managers that, despite a few tweaks to the call format, the transition from the US to North Korean call centers will be seamless.

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